PRIVACY POLICY

At Celestial, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information that you provide when you make a purchase, create an account, sign up for updates, or contact us. This may include your name, email address, delivery address, order details, and payment information. We also collect information automatically when you browse our website, such as device details, pages visited, and how you interact with our store.

How We Use Your Information

We use your information to process and deliver your orders, provide customer support, and improve your shopping experience. Your details help us send order updates, reply to your questions, personalise recommendations, and ensure that your checkout experience is safe and smooth.

Sharing Your Information

We only share information with trusted partners who help us run our store. This includes payment processors, delivery companies, and our email service. We do not sell or rent your information to anyone.Your data is used solely to complete your order or provide a service you requested.

Cookies and Tracking

Cookies help us remember your preferences, keep your cart updated, and understand how people use our site. You can adjust cookie settings in your browser at any time.

Data Security

We take your privacy seriously and use secure technology to protect your details during checkout and throughout your time on our site. All payments are encrypted and handled through trusted, secure providers.

Your Rights

You can ask to view, update, or delete your personal information at any time. You also have the right to unsubscribe from marketing emails whenever you choose.

Contact Us

If you have any questions about how your information is handled, you can reach us at:

info@bycelestial.co

We aim to respond as quickly as possible with clarity and care.

Updates to This Policy

We may update this policy from time to time to reflect changes in our store or legal requirements. Any updates will appear on this page.